This FAQ will answer many of the questions you have regarding private music lessons at Pfluger-Rock School Of Music and Northwest School of Music.
Do you accept total beginners?
How often will I come for a lesson?
What ages do you teach?
What days/hours do you teach?
What styles of music can you teach?
Where do the lessons take place?
Are instruments provided?
How much do lessons cost?
What forms of payment do you accept?
Is there a registration or enrollment fee?
Will I need a book?
How do I set up a lesson time?
What are the qualifications of teachers?
What is your cancellation policy?
Q Do you accept total beginners?
Yes, we teach all levels from beginners to near professional musicians. Complete beginners are welcome.
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Q How often will I come for a lesson?
Most students come once a week, for a 30-minute private lesson. 45-minute and 60-minute weekly lessons are also available for students who desire longer lessons. For most students, one 30-minute lesson per week is adequate if the student comes to his or her lesson prepared.
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Q What ages do you teach?
Minimum age requirements are set by the individual teacher. Most of our teachers accept students at 7 years of age and older.
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Q What days/hours do you teach?
Most lessons occur between the hours of 2:30 p.m. and 9:00 p.m. Monday through Friday.
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Q What styles of music can you teach?
Our teachers come from a wide variety of different musical backgrounds. If you are an intermediate-advanced student that desires to learn a specific style, please let us know. We can direct you to the teacher best suited to your stylistic preferences. All teachers are qualified to teach a well rounded curriculum of basic music to beginners.
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Q Where do the lessons take place?
Lessons are taught in the studios at the Pfluger-Rock School Of Music and Northwest School of Music. Pfluger-Rock is located at 100 West Pflugerville Parkway (formerly Pflugerville Loop) suite 102. We’re one block east of Heatherwilde Blvd. next door to Pflugerville Animal Hospital at Wilke Ridge Lane, across the street from Hill Country Bible Church. Northwest School of Music is located at 8863 Anderson Mill Road near Broadmeade/Turtle Rock. It is in front of Live Oak Elementary and Deer Park Middle School. For maps to the locations, click here.
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Q Are instruments provided?
Both of our schools have acoustic pianos, full drum sets and amplifiers for use during lessons. We do NOT provide instruments for students to take home. Call us for recomendations of local retailers if you're shopping for an instrument. Check out Rock n’ Roll Rentals if you don’t have an instrument yet and you'd like to rent one.
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Q How much do lessons cost?
Tuition is as follows:
$98 per month for 30-minute private lessons, taken once a week. (Most students take 30 minute lessons)
$147 per month for 45-minute private lessons, taken once a week.
$196 per month for 60-minute private lessons, taken once a week.
$196 per month for two family members, each taking weekly
30-minute private lessons.
If your first lesson falls in the middle of the month, we will adjust the fee for the first month to reflect only the lessons you actually receive. Regardless of the day on which the student’s lesson falls, the student will sometimes receive five lessons rather than four, depending on how many days there are in that month. Some schools increase tuition for months that have an extra lesson. At our schools, the fifth lesson is always FREE.
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Q What forms of payment do you accept?
All tuition is drafted electronically, once a month through your checking account or through Visa/Master card. There is no contract for a minimum number of months using this method, and you are free to discontinue lessons at any time. However, when you wish to stop lessons, you'll need to notify our front desk staff (by filling a short withdrawal form) by the 15th of the month to discontinue charges for subsequent months. For example, if you are a student and want to cancel lessons effective February, the deadline to cancel February tuition charges would be preceding January 15th. The deadline to cancel March tuition charges would be February 15th and so on. This short two week advance notice gives, us time to process your withdrawal, cancel tuition charges, notify the teacher and allows us the opportunity to rebook the teachers time slot with a new student. Cancellations made after 15th, result in the following months tuition being charged. Please call our schools if you have any questions about our payment methods. We'll be happy to talk to you about how we collect tuition.
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Q Is there a registration or enrollment fee?
No, we do not charge an enrollment fee, administration fee, or office fee. Tuition does not include any books your teacher may need for lessons.
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Q Will I need a book?
Some teachers prepare material for students while others use method books. Your teacher will let you know at your lesson.
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Q How do I set up a lesson time?
To set up lessons at our Pflugerville location, please call 989-2425. Afternoons and evenings are the best time to reach us in person. To set up lessons at our Northwest Austin location, please call 258-9785. If you get our voice mail, please leave a message and your call will be returned promptly. Please let us know which instrument you want to learn how to play and the age of the student if the student is a child. Please call the specific location that is most convenient for you.
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Q What are the qualifications of teachers?
Each of the teachers that work at Pfluger-Rock School of Music and Northwest School of Music was selected based on education, performance credentials and teaching experience. Our teachers come from diverse musical backgrounds. Whenever possible, we try to match new students to the teacher who will be most appropriate for their needs. Check the Teachers page for individual teacher bio's.
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Q What is your cancellation policy?
Your tuition reserves a place for you with a particular teacher at a specific time. This means that your lesson slot is unavailable to other students and that we have made a commitment to instruct you at that specific time. Please make every effort to come to your lesson and avoid scheduling other activities during your lesson time. Consistent attendance helps insure good progress.
Students are charged for all lessons, including those missed through student absence/cancellation.
There are NO REFUNDS for missed and cancelled lessons unless caused by the teacher’s unavailability. Remember, we hold a specific time slot for you to the exclusion of other possible students.
If you must cancel or reschedule a lesson, a minimum of 24 hours notice is needed if you would like to receive a make up lesson in lieu of your cancelled lesson. Lessons that are cancelled with less than 24 hours notice will not be made up. Your teacher is not obligated to provide a make up lesson for “no shows” or lessons canceled with less than 24 hours advance notice. If you desire a make up lesson for a lesson cancelled with at least 24 hours notice, please ask the office manager to schedule a “make up” lesson in lieu of the missed lesson. It is the student’s/parent’s responsibility to schedule make up lessons. Students may not use “credit” from a missed lesson to reduce the tuition for a subsequent month. Tuition remains the same, even if you cancelled a lesson in a prior month. Most of our teachers have busy schedules so please do everything possible to minimize cancellations. It can be difficult to find make up times, especially if the student is inflexible about his/her availability for a make up lesson. Never cancel a lesson because you have not had time to practice.
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